Allocations & Credit Control Manager

Title: Allocations & Credit Control Manager

Department: Finance

Manager: Head of Finance & Systems

Reports directly to: Head of Finance & Systems

The key role of the Credit Control & Allocations Manager is to work within the Finance department supporting the Head of Finance and Systems and Credit Risk Team Manager in the delivery of key performance objectives relating to the maximisation of cash collection, allocation of cash receipts and query management.

Job Summary

• Managing a team of Allocations and Credit Control Administrators
• Active management of aged debts and unallocated cash
• Overseeing the team’s daily activity, ensuring that best practice is understood and followed
• Training new team members
• Providing support to the team of Allocations and Credit Control Administrators on their daily tasks
• Performing regular 121s with team members on a regular basis
• Identifying coaching and development needs within the team
• To oversee the allocation of cash receivables and ensure that KPIs are met in relation to
• Mid-month and end of month end closing
• Support the Credit Risk Team Manager as required

Performance Standards

• GCSEs A to C (Including Maths & English) or equivalent
• Experience of being a people manager/team leader
• Proficient in Excel
• Experience of working in a cash allocation function with high volume of cash receipts
• Ability to delegate, manage and motivate your team
• Ability to prioritise work and meet strict deadlines
• Good at planning ahead
• Time management
• Strong organisational skills
• Strong leadership skills
• Problem solving skills

Personal Standards

• Personable and approachable
• Clear communicator
• Must have a professional can-do attitude
• Calm under pressure
• Must have ambition, desire and commitment to succeed
• Enjoy working with people of differing cultures, background and positions