“Receiving EDI orders removes the manual labor and lets us distribute our time more effectively, allowing us to prioritise the relationships with our customers. In choosing to receive orders through OnePlace, we have more time at our disposal to engage with our merchants.”

“We do make use of both NMBS OnePlace and EDI ordering, and we see this as a really positive step forward for our business. The automation has helped us streamline processes, reduce errors, and improve efficiency, which ultimately supports better service for our customers.”

“The ability to receive orders via EDI is of huge importance to our operations. It enables our team to focus on building and managing customer relationships, rather than spending time on manual data entry. We receive EDI orders with all the necessary information, which can be entered directly into our system and moved to the warehouse without the need for human intervention.”

Receiving orders as EDIs via OnePlace, are processed quicker by the team. They get uploaded directly to our system, and are not sent via email which previously had to be to manually inputted, and time consuming. Sending them electronically can also alleviate any mis communication with the order. This gives the office more time to communicate with our customer base, building a rapport, and giving excellent customer service.