Environmental Wastewater Solutions provider WPL Limited has won the Builders’ Merchants Awards for Excellence “Supplier of the Year 2009”.

Alex Best, Marketing Manager for WPL Limited says, “On behalf of everyone at WPL Limited, we would like to thank all of our merchant customers, not only for their support in this year’s awards, but for their continued involvement with us. We listen to our customers and work hard to provide the high quality service they expect from a supplier. In turn this filters through so merchants can offer great service to their own customers.”  

These awards provide a platform for the industry to recognise professionalism and reward good business practice.  WPL received nominations from many of their merchant customers, placing them in the final.  A panel of judges from the industry then deliberated and chose WPL as the winner in this category.

The nominations for WPL included praise for the quality of their products together with outstanding customer service throughout the company from pre-sales right through to delivery. One Merchant said, “I wish to express my appreciation for your prompt handling of my orders, your service is recognisably efficient and professional, and in this modern world stands out as a shining example of days in which the maxim ‘Service’ no longer exists.”

This award is a testimonial to how working in partnership with the merchants has been at the core of WPL’s success, in particular through their merchant dedicated field sales team.

WPL was established in 1991. Serving a number of markets, including domestic and commercial, WPL is one of the largest UK manufacturers and suppliers of sewage treatment plants and rainwater harvesting systems.  A reputation for supplying high quality products and services, WPL has achieved accreditations including ISO: 9001, 14001, 18001, and Investor in People. 

Since 2008, WPL has had a merchant policy for domestic sewage treatment plants and rainwater harvesting systems. A complete company restructure was undertaken and a new sales and marketing team with builders’ merchants and construction industry experience was recruited.

This has enabled WPL to focus on providing the best customer service possible to the merchants and their customers from sales advice to site visits and fast, direct to site deliveries. 

WPL is committed to maintaining their levels of service and improving where possible, to promote their sustainable products nationwide.

For more information regarding products and services, contact Alex Best on (023) 9224 2600 or via email to alex.best@wpl.co.uk.